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Customer Satisfaction |
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We pursue excellence in all aspects of SFI's operations. Our main focus is a commitment to customer satisfaction. We will do whatever is necessary to meet our customers' needs and requirements relating to security products and service. Not only will we do things right; we will do the right thing. We make commitments with care and then live up to them by doing what we say we will do. We feel a sense of urgency on any matters related to our customers. We want to be first in quality and service-providing leadership in solving problems, meeting expectations, adding value to our customers' business operations, and helping our customers prosper. We want to be the company of choice for commercial and industrial electronic security. |
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Continuous Improvement |
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We strive for continuous improvement in our security products, service, and administrative operations. We will not be satisfied with the status quo. We like to compete, and we believe that competition brings out the best in us. We welcome ideas and participative input of every kind from our customers and suppliers to assist in achieving our goals. We will insure that our employees have the best technical training to perform their job duties. |
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Business Partners | ||
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We work in partnership with customers and suppliers. We believe in complete honesty, integrity, and the use of high ethical standards in everything we do. In dealing with our business partners, we strive to be friendly and courteous as well as fair and compassionate. Our actions are guided by one simple principle: We treat our business partners the way we would like to be treated. |
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Teamwork | ||
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We treat our employees with respect. We believe that employees who are treated with respect and given responsibility will respond by giving their best. In this environment, SFI Electronics enjoys an excellent record of employee retention. We believe in teamwork in our company and put this belief into practice on a daily basis. At SFI Electronics, we are one team working together to exceed customer requirements and expectations. |
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Reliability | ||
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We believe in adhering to all registration and licensing requirements for our employees and company. We believe in maintaining the financial integrity of our company so that it is unsurpassed by any company of comparable size. By doing so, we assure the continued viability of our company for the protection of our customers. After the sale, we will be around to service that we sell. We adopt a long-range view in everything we do. |
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Email: sfie@sfi-electronics.com
| Phone: 704-522-0800 | Fax: 704-522-0487 |
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